Terms of Service
Effective Date: September 5, 2024
Welcome to LuxyEye ("we," "us," or "our"). By accessing our website or purchasing products from us, you agree to comply with and be bound by the following Terms of Service ("Terms"). Please read these Terms carefully before using our website, luxyeye.com (the "Site"), or purchasing any products.
1. Acceptance of Terms
By visiting the Site, making a purchase, or interacting with our services, you agree to these Terms, including any additional policies referenced herein. These Terms apply to all users of the Site, including browsers, vendors, customers, and merchants. If you do not agree to all the terms and conditions, you may not access the Site or use our services.
2. Eligibility
By using our Site and services, you represent that you are at least 18 years old or have received parental or legal guardian consent to use this Site. You also affirm that the information you provide to us is accurate and truthful.
3. Product Information
At LuxyEye, we provide colored contact lenses for cosmetic purposes. Please note the following:
- Medical Advice: Our products are not intended to correct vision or serve as medical devices. Consult with an eye care professional before using colored contact lenses to ensure they are safe for your eyes.
- Use and Care: Improper use or care of contact lenses may lead to discomfort or eye injury. Please follow the provided instructions carefully.
- Allergies: It is your responsibility to ensure that you are not allergic to any materials used in our lenses.
4. Orders and Payment
4.1. Pricing and Availability
All prices listed on our Site are in [Currency] and subject to change without notice. We reserve the right to modify or discontinue products at any time without prior notice.
4.2. Payment Terms
By placing an order, you agree to provide accurate and complete payment information. All orders are subject to acceptance and availability. Payment must be made at the time of purchase via the payment methods available on the Site. We reserve the right to refuse or cancel an order for any reason, including suspected fraud.
5. Shipping and Delivery
5.1. Shipping
We ship worldwide. Shipping fees and delivery times vary based on your location and selected shipping method. Estimated delivery times are provided at checkout.
5.2. International Shipping
For international orders, you are responsible for any additional customs, duties, or taxes imposed by your country. These charges are not included in the product price or shipping fees.
5.3. Risk of Loss
All items purchased from LuxyEye are made pursuant to a shipment contract. The risk of loss and title for such items pass to you upon our delivery to the carrier.
6. Returns and Exchanges
6.1. Return Policy
We accept returns on unopened, unused, and undamaged products within 30 days of purchase. To initiate a return, contact our customer service team at info@luxyeye.com. You are responsible for return shipping fees unless the product arrived damaged or defective.
6.2. Exchanges
Exchanges are accepted for defective or damaged items. Please contact us within 14 days of receiving your product to arrange for an exchange. Used products will not be accepted.
6.3. Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be processed to the original payment method.
7. Intellectual Property
All content on this Site, including but not limited to text, images, logos, product descriptions, and software, is the property of LuxyEye or its content suppliers and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or create derivative works from our content without express written permission.
8. Limitation of Liability
8.1. Product Use
LuxyEye shall not be liable for any injury, damage, or loss resulting from improper use, wear, or care of colored contact lenses. By purchasing and using our products, you assume full responsibility for any associated risks.
9. Indemnification
You agree to indemnify, defend, and hold harmless LuxyEye, its officers, directors, employees, agents, and affiliates from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your breach of these Terms or your violation of any law or the rights of a third party.
10. Changes to Terms of Service
We reserve the right to modify these Terms at any time, so please review them frequently. Changes will take effect immediately upon posting on the Site. Your continued use of the Site after any modifications to the Terms constitutes your acceptance of those changes.
11. Contact Information
If you have any questions or concerns about these Terms of Service, please contact us at:
LuxyEye
Website: www.luxyeye.com
Email: info@luxyeye.com